Shipping Policy

At Misato Studios, we carefully pack every order before dispatch. Delivery times and charges may vary depending on the product and destination.

India

We ship across India. The estimated delivery time is 10–15 days, depending on the product.

UAE

We currently offer delivery across the UAE. The estimated delivery time is 10–15 days, depending on the product.

UAE delivery charges may vary based on the order and delivery location and will be confirmed before your order is placed.

Order Processing

Orders are processed after payment has been received. Some products may require additional processing time, which will be communicated when applicable.

Tracking

Once your order has been dispatched, tracking details will be shared where available.

Delivery Delays

The 10–15 day timeframe is an estimated delivery period, not a guaranteed date. Delays may occur due to weekends, public holidays, festive periods, courier delays, customs or other circumstances outside our control.

Incorrect Address

Please make sure your delivery address and contact details are correct when placing your order. Misato Studios is not responsible for delays or failed deliveries caused by incorrect or incomplete information.

Failed Delivery

If a parcel cannot be delivered because the recipient is unavailable, refuses delivery, provides an incorrect address or does not collect the parcel, additional delivery or re-delivery charges may apply.

UAE Customs

Any customs duties, taxes or additional charges imposed by UAE authorities, where applicable, are the customer's responsibility unless stated otherwise before the order is placed.

Need Help?

For shipping or delivery questions, contact us through Email or WhatsApp with your order number.