PRIVACY POLICY

Misato Studios respects the privacy of its customers and is committed to handling personal information responsibly. This Privacy Policy explains what information may be collected when you use our website, place an order, contact us or otherwise interact with Misato Studios.

When you browse or use our website, we may collect information that you voluntarily provide to us. This may include your name, email address, phone number, billing address, shipping address, order information and other details necessary to process and fulfil your purchase.

We use customer information primarily to process and fulfil orders, arrange delivery, communicate with customers regarding their purchases, provide customer support, respond to enquiries, process payments through our payment service providers and improve our website and services.

When you make a payment through our website, payment information may be processed securely by our third-party payment gateway or payment service provider. Misato Studios does not intentionally store complete payment card details, banking credentials, passwords or other sensitive payment authentication information on its own systems.

We may share information that is necessary to fulfil an order with trusted third-party service providers, including payment processors, courier and delivery partners, website service providers and other service providers involved in operating our business. Such information is shared only to the extent reasonably necessary for the relevant service or business purpose.

We may also use certain website technologies, such as cookies or similar technologies, to help the website function properly, understand website usage and improve the customer experience. Customers may have the ability to manage certain cookie settings through their browser or device.

Misato Studios does not sell or rent customers' personal information to third parties for their independent marketing purposes.

We take reasonable measures to protect customer information from unauthorised access, misuse or disclosure. However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Customers should ensure that the information they provide to Misato Studios is accurate and up to date. If you believe that the personal information we hold about you is incorrect or if you have questions regarding how your information is handled, you may contact us using the details provided below.

By using our website and providing information to us, you acknowledge the practices described in this Privacy Policy.

Misato Studios may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable requirements. Any updated version will be published on this page.